There will be a planned outage to EMS on the 8th May 2024 for planned maintenance work. This will result
in an EMS outage starting at 05:30 and we expect all services to be fully restored by 07:00.
Normal gaming operations at Venues will not be affected during the outage, and the Intralot Service Desk and DIA Licensing teams will still be available.
However, the following services will not be available during the outage period: - EMS Reporting
- Processing of all EGM servicing (e.g., EGM enablement, EGM game/base changes etc.)
- Site Controller diagnostics and Site Controller swaps cannot be actioned
EMS Daily reports for the 7th May will be available from 08:30 onwards as per usual.
The interruption to services will not affect your ability to comply with your obligations under the Gambling Act 2003.
If you have any questions, please email us at [email protected] or contact gambling group.